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CD 2:  Professional House Cleaning

Tutorial

Run time:  71 Minutes Plus Quiz Time for each lesson

In addition to the interactive A/V training sessions this CD contains a 61-page Manual to print out for each employee PLUS 6 Printable Training Handouts.  There is an interactive quiz at the end of each of the six sessions.

 

 

Table of Contents

CD 2:  PROFESSIONAL HOUSE CLEANING TUTORIAL

  1. BATHROOM CLEANING (Run Time: 15 Minutes, plus Quiz)

  2. KITCHEN CLEANING   (Run Time: 15 Minutes, plus Quiz)

  3. DUSTING AND POLISHING  (Run Time: 18 Minutes, plus Quiz)

  4. VACUUMING  (Run Time: 11 Minutes, plus Quiz)

  5. SPECIAL PROJECT CLEANING  (Run Time: 7 Minutes, plus Quiz)

  6. PROFESSIONAL WINDOW WASHING  (Run Time: 5 Minutes, plus Quiz)

 

PROFESSIONAL BATHROOM CLEANING

This lesson provides step-by-step narrated text on the proper techniques for cleaning bathrooms proficiently and efficiently.  This is an excellent aid to use as an adjunct in both orienting and training employees, particularly when used in conjunction with the accompanying supplemental handbook and on-the-job training.  At the conclusion of the lesson the employee can take a brief Quiz to test how much he or she has retained from this lesson.  Depending on whether the employee has answered each question correctly or incorrectly, a bell or buzzer will sound, respectively. 

In this lesson your employees will learn:

  • What tools and cleaning supplies are used in cleaning the bathroom.
  • The six cardinal rules to remember when cleaning the bathroom.
  • What special steps are required when cleaning the bathroom on the very first visit.
  • The best and most efficient method of cleaning shower walls.
  • How to clean those difficult shower doors and runners.
  • The best way to clean the bathtub, sink and toilet.
  • Cleaning mirrors streak-free.
  • Checking for cobwebs and fingerprints.
  • Dealing with towel racks and other bathroom fixtures.
  • Cleaning the medicine cabinet and counter tops.
  • The efficient way to wash walls, ceilings and floors.

PLUS the following PDF documents

  • Supplementary training handout
  • Illustrated equipment and supplies checklist

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PROFESSIONAL  KITCHEN CLEANING

This lesson provides step-by-step narrated text on the proper techniques for cleaning kitchens proficiently and efficiently.  This is an excellent aid to use as an adjunct in both orienting and training employees, particularly when used in conjunction with the accompanying supplemental handbook and on-the-job training.  At the conclusion of the lesson the employee can take a brief Quiz to test how much he or she has retained from this lesson.  Depending on whether the employee has answered each question correctly or incorrectly, a bell or buzzer will sound, respectively. 

. In this lesson your employees will learn:

  • What tools and cleaning supplies are used in cleaning the kitchen
  • The six cardinal rules to remember when cleaning the kitchen
  • What special steps are required when cleaning the kitchen on the very first visit
  • The most efficient, time-saving but proficient kitchen cleaning routine
  • How to deal with those tough kitchen countertop problems
  • Paying attention to glass, mirrors, doorways, open shelves and switch plates
  • Cleaning the refrigerator
  • Cleaning the stove, including hood, stove top (both electric and gas), stove front, oven door and oven)
  • Countertop appliances
  • The sink area
  • Cleaning the kitchen floor

PLUS the following PDF documents

  • Supplementary training handout
  • Illustrated equipment and supplies checklist

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Return To Course Directory

 

DUSTING AND POLISHING

This lesson provides step-by-step narrated text on the proper techniques for dusting and polishing proficiently and efficiently.  This is an excellent aid to use as an adjunct in both orienting and training employees, particularly when used in conjunction with the accompanying supplemental handbook and on-the-job training.  At the conclusion of the lesson the employee can take a brief Quiz to test how much he or she has retained from this lesson.  Depending on whether the employee has answered each question correctly or incorrectly, a bell or buzzer will sound, respectively. 

. In this lesson your employees will learn:

  • What tools and cleaning supplies are used in dusting and polishing
  • The six cardinal rules to remember when dusting and polishing
  • Important information about the feather duster
  • How to manage cleaning cloths during the dusting and polishing process
  • Special requirements on a first-time cleaning visit
  • Cobwebs, fingerprints and wall marks
  • Dusting pictures and cleaning mirrors
  • Dusting and polishing the coffee and end tables, dining room table and chairs, mirror-top buffet (bar) and hutch
  • Cleaning leather and Naugahyde sofas and chairs
  • Cleaning upholstered furniture that may not need vacuuming
  • Dusting bookshelves
  • Dusting drapes, window frames and blinds
  • The TV, VCR, CD and DVD players and stereo
  • “Rotation” cleaning
  • “Visuals” and those things most often overlooked by cleaners when dusting and polishing

PLUS the following PDF documents

  • Supplementary training handout
  • Illustrated equipment and supplies checklist

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VACUUMING

This lesson provides step-by-step narrated text on the proper techniques for vacuuming proficiently and efficiently.  This is an excellent aid to use as an adjunct in both orienting and training employees, particularly when used in conjunction with the accompanying supplemental handbook and on-the-job training.  At the conclusion of the lesson the employee can take a brief Quiz to test how much he or she has retained from this lesson.  Depending on whether the employee has answered each question correctly or incorrectly, a bell or buzzer will sound, respectively. 

. In this lesson your employees will learn:

  • Setup and getting started for best the vacuuming efficiency
  • Special requirements for vacuuming on a first-time cleaning
  • Vacuuming hard floor surfaces
  • Vacuuming carpeted floor areas
  • Vacuuming throw rugs
  • Vacuuming stairs
  • Vacuuming furniture
  • “Edging” and air vents
  • Vacuuming drapery
  • A word about moving furniture

PLUS the following PDF documents

  • Supplementary training handout
  • Illustrated equipment and supplies checklist

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SPECIAL PROJECTS

This lesson provides step-by-step narrated text on the proper techniques for special cleaning projects.  This is an excellent aid to use as an adjunct in both orienting and training employees, particularly when used in conjunction with the accompanying supplemental handbook and on-the-job training.  At the conclusion of the lesson the employee can take a brief Quiz to test how much he or she has retained from this lesson.  Depending on whether the employee has answered each question correctly or incorrectly, a bell or buzzer will sound, respectively. 

. In this lesson your employees will learn:

  • What “special projects” are
  • The most effective and efficient way to clean the oven
  • The best way to clean the inside of the refrigerator
  • The best and most time-saving method of cleaning chandeliers

PLUS the following PDF documents

  • Supplementary training handout
  • Equipment and supplies checklist

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Return To Course Directory

 

PROFESSIONAL WINDOW WASHING

This lesson provides step-by-step narrated text on the proper techniques for professional window washing.  This is an excellent aid to use as an adjunct in both orienting and training employees, particularly when used in conjunction with the accompanying supplemental handbook and on-the-job training.  At the conclusion of the lesson the employee can take a brief Quiz to test how much he or she has retained from this lesson.  Depending on whether the employee has answered each question correctly or incorrectly, a bell or buzzer will sound, respectively. 

. In this lesson your employees will learn:

  • The tools and equipment needed to get professional results
  • Professional window cleaning procedures
  • Tips used by the pros

PLUS the following PDF documents

  • Supplementary training handout
  • Illustrated equipment and supplies checklist

 

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Return To Course Directory

Click here to see CD 1 Table of Contents

Click here to see CD 3 Table of Contents

Click here to see CD 4 Table of Contens


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